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Refund and Returns Policy

We strive to ensure your shopping experience with us is hassle-free, which is why we've streamlined our return and refund process for your convenience. These guidelines outline our standard refund and returns policy. However, please note that certain brands may have their own distinct returns policy, which will be specified on the product page.

  1. Return Time Frame: You have a 30-day window from the date of purchase to return items. Unfortunately, we cannot accept returns beyond this period.

  2. Shipping Cost: If the item is defective, we'll cover the return shipping costs. However, if you're returning it due to a change of mind, you'll be responsible for the shipping fees.

  3. Defective or Broken Products: If the product is faulty or damaged, please notify us within 30 days. We'll arrange for the return at no extra charge. Upon receipt, we'll either replace the item or issue a full refund, including the initial shipping cost.

  4. Change of Mind Returns: Should you decide to return an item for reasons other than defects, you have 30 days to do so. You'll need to cover the return shipping expenses. Please ensure the item is unused and in its original packaging. Once received, we'll refund the item's cost, minus the shipping fee.

  5. Refunds: Upon receiving and verifying the returned product, we'll promptly process your refund. Expect the credited amount to reflect in your account within 7 business days. Note that certain banks or cards may take additional time to display the refund. If you encounter any delays beyond 10 business days, kindly reach out to us at support@electricridesus.com.

Restocking fees may apply in specific cases.

For further inquiries regarding returns or refunds, feel free to contact our friendly Customer Support team at support@electricridesus.com.

NANROBOT N6 72V
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NANROBOT LIGHTNING 2.0
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